FAQS
We’ve collected the most common questions clients ask about real estate photography and tours. If you don’t see your answer here, feel free to reach out.
Frequently Asked Questions
We primarily serve Richmond, VA, and surrounding areas. If you’re outside this region, reach out, and we’ll see if we can accommodate you.
Booking is simple! Just visit our website, choose a package, select a date and time, and we’ll handle the rest.
We specialize in residential and commercial real estate, including homes, apartments, offices, and rental properties.
Our standard package includes high-resolution images, professional editing, and fast delivery. We also offer add-ons like video tours, drone photography and videography, and Zillow 3d tours.
A typical session lasts between 30 minutes to 2 hours, depending on the size and complexity of the property.
We guarantee fast turnaround times, within 24 hours for photos. Same-day delivery is available for $100 fee.
To get the best results, ensure the property is clean, well-lit, and free of clutter. Open blinds, turn on lights, and stage key areas to enhance the presentation. Check out our pre-shoot checklist!
We understand that plans change! Please notify us at least 24 hours in advance to reschedule or cancel without a fee.
For exterior shots, we can reschedule if necessary. Interior photography can still proceed as planned.
We deliver your final images via an online gallery, making it easy to download and share.